Why are channels 241 NGEOD and 242 DWHD distorted? All of the other channels are fine, but these have consistent problems. I know it is not my cable box or connections as all the other channels are fine. When will this be fixed?
Very often it will be the case that certain channels will have this problem when there is a signal issue to the equipment. This is due to different channels using different signal frequencies, and sometimes only some frequencies get affected. I've been watching these channels here for a few minutes without noticing any problems, and its safe to say we'd be getting other reports of this as well if it were a larger issue.
Do you have more than one TV and if so, have you noticed this on all TVs? Can you give the suggestions here a try, and let us know if you're still noticing it?
How to troubleshoot poor picture quality / pixelation
I only have one tv, and both those channels are distorted as we speak. 243 and 244 are just fine.
OK, thanks. Are you able to give the steps contained in that article a try (Poor Picture Quality / Pixelation)? Please let us know how that goes.
Done, still distorted.
Oftentimes, with signal issues to the TV, most channels will work but there could be just a few that are pixelated. As per the guide that Jeff linked to, have you unscrewed the coaxial cable from the back of your HD box and the wall outlet and screwed it back on, also on both ends of the splitter (if there is one)?
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