hi i have a telus cisco cis330 and shaw is my provider. how do i go about hooking it up and geting it working on shaw??? if anyone can help me that be great thank you.
The box that was provided to you by telus is not compatible on shaw's system. Telus uses iptv technology/drm(microsoft), where as shaw uses a hybrid system primarily qam and motorola encryption. A shaw specific set top box is required to subscribe to digital/HD channels.
If you require a box, the best people to talk to are customer service representatives at shaw to figure out packaging and costs associated.
Hope that helps
Retrieving data ...