So somebody keeps on DDOSsing me, he knows my IP and such. How do I change my external IP or in fact stop him from DDOSsing me? I know his IP Adress as well, but I am unable to do anything. Can Shaw change my external IP Adress?
Unfortunately we can't change your IP for you. You can try unplugging your modem for 24 hours and it may assign a new IP. However, we can't guarantee this. Alternatively, if you're using your own router, you can also try changing the MAC address to get a new IP.
How do I do the mac adress thing? I tried it and I dont quite understand it. I am using Linksys.
Is there anyway I can stop a DDOss or any way Shaw can help? I know the IP of the person doing it
To be honest, it's not something I have ever done and I don't want to steer you astray. Just letting you know it's a possibility. I would recommend checking the Linksys website for steps on how to clone your MAC address as they should be able to assist you with that.
Is the IP of the person doing it, where the attack is coming from?
But yeah, look for MAC Clone or similar in your router's WAN/Internet setup, enable that, power cycle both your modem and your router, powering the modem up first, waiting for 4 solid green lights, then powering up your router
Is it a DDOS (Distributed Denial of Service) or just Denial of Service attack (coming from a single IP)? Do you actually know who the individual is that is attacking your system? Is the person / IP where the attack originates from also a Shaw customer?
If you know who the individual is, consider writing a letter to the individual and cc firstname.lastname@example.org and cc your local police department or RCMP detachment. Cite the facts: a (Distributed or not) Denial of Service attack is a crime under the criminal code of Canada. The person can be charged with unauthorized use of computers, mischief, and potentially other offences. If it's a simple matter of spite driving this individual, usually pointing out that they are walking on very thin ice will get them to tuck their tails between their legs and stop.
If you don't know who the individual is, pursue Shaw support and tell them you wish to file a police complaint.
I'm a little surprised Shaw here isn't being more proactive.
We need a bit more information to give you proper advice tailored to your situation.
1) What evidence do you have to support that you are under a DOS attack?
2) Why is this individual targeting you?
3) What makes you think you have their true IP address? Someone capable of a true DDOS is often tech-savvy enough to know how to mask their IP address
4) Do you know how this individual obtained your IP address in the first place? What makes you think that after changing your IP, you won't simply be targeted again?
This is the big one...
Silence. Problem must be solved.
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