Ok before you say of course, please read.
I have been on Shaws a-- lately, because I know I never achieve any of the speed I pay for, especially during waking hours when anyone is up.
Its usually under 4 more like 1 or 2 in the eve. But my speedtests in late evenings early mornings still never exceeded 10Mbps, I had a call from a
shaw tech on the weekend responding to my incessant requests for answers, he cancelled my housecall, I knew that was a waste of time, how many times can they come here and change my drop and modem and test? He said they have identified a local problem and I should se an improvement.
Well guess what, I was seeing new speedtest results I never saw before, 12 to even once 18 download, unbelievable, I never saw over 10 before.
What did he do? But in the evening when everyone is on, its still less than 4 sometimes 1. So what good is 20 when you only see it in the
middle of the night when no one else is on?
My point, I have never needed more than 10, I was upsold to 20 long ago when complaining. If I change my plan to 10 which is all I ever need if
I could ever get it, will my average in the evening drop even lower? Logically I say it should not, nor should I have ever bought 20, but is there
something going on, where people paying for 20 might get a little more in the evening, than someone paying for 10? I think shaw collects a lot of money from internet users who like myself figured another $5 for 20 wasn't much, but it wasn't much is right, it was Nothing! just another $5 for shaw.
I think I will drop my plan to 10 and see where my evening speeds go to, although its a big moving target thats hard to really track I know.
Nelson shaw internet customers are being ripped off I wish I could get this info out there but most don't know they are being taken.