I have a Samsung smart TV, shaw pvr. We are watching HD movie but picture not filling screen. Have scrolled through picture settings- doesn't help. have black strip on top and bottom. Any suggestions would be appreciated! Thanks
Which channels are you seeing this on? I've noticed that there are several that do this. For example, National Geographic will regularly have black bars on the top and bottom of some of their shows.
You can tell that this is part of the broadcast from National Geographic itself as the logo in the bottom right corner will actually overlap between the action and the black space.
Another way to tell is when a commercial comes on. If it's part of the broadcast, you'll see the commercial fill the screen from top to bottom.
We were watching a movie on VOD - the Homesman
We can't seem to get full screen on any HD channels. The closest we can get is by setting picture size to wide screen, but then when I push the up arrow to view channel at bottom of screen that displays the channel and what is on, this line is partially cut off on ends
And even with that there is still a thin band of black on top and bottom
This is a normal occurrence. The reason this happens is because programs are not always filmed in the same format as your TV. As an example, most HD TV's tend to have an aspect ration of 16x9 or 1.78:1. HD movies however are often filmed in an aspect ratio of 1.85:1 or 2.35:1. Because both formats are wider than the standard HD TV screen, to fit, you will ultimately see a black bar on both top and bottom of the picture. The bigger the difference the aspect ratio the larger the bars will be.
This will not generally be the case with commercials. When the commercial comes up on screen, do you also receive the black bars on top and bottom or does the picture fill the full screen?
They (Content owners, not Shaw) can scale/convert it to 1920x1080 so it fits TV screens, but you lose a bit of quality as to image, as well as a bit of content on each side when it's done. (Admittedly, not very important content, but content none the less as the image is "zoomed in" to fit.)
I used to complain about this (black bars) but after some thought, now prefer to see movies as intended. I'd rather they leave the black bars and I get a crisp image with all the content viewable, again, as intended. It may be black barred, but it is the best image that way.
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