AnsweredAssumed Answered

dct 700 box will not turn on

Question asked by caz on Feb 11, 2015
Latest reply on Feb 11, 2015 by [shaw]jeff

I was re arranging my daughters room and had unplugged the box and tv and when I plugged it back in the box wouldn't turn on .
I unplugged it all and plugged it back in and still nothing , I tried plugging the box into the wall outlet instead of the power panel and it still wouldn't work.
I've let it sit a couple days as I know sometimes things need a rest and then will work again , however not this time.

The remote is fine turning the tv off and on however no picture just snow because the cable is plugged into the box and the box into the tv, the plug is really warm , the box is cold and has been plugged directly into the wall for the last hour.

Do I need a new box ?