AnsweredAssumed Answered

Lost Menu for guide, pvr and vod

Question asked by baldy88 on Feb 13, 2015
Latest reply on Feb 13, 2015 by [shaw]jeff

This morning these menu items do not appear on my Gateway system. When one of these buttons is pressed the main picture collapses to the usual small picture but the rest of the screen is just black where the menu should be. If I am where the PVR menu should be and move up or down and click OK I will pull up a recording of something. Then, if I hit stop it leaves me with a black screen. Also, I had subtitles on while watching a movie last night. When I turned on the TV to the news channel this morning part of the subtitle from the news appeared then stopped halfway through. This partial sentence does not go away no matter which channel I go to now. The 'exit' and 'live TV' buttons work. The info button does not.

 

None of these problems show up on the remote unit and TV in another room.

 

Is this merely a reboot problem or something more serious.

 

Regards,

 

Keith

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