AnsweredAssumed Answered

very slow internet speed

Question asked by marcelbastian on Feb 13, 2015
Latest reply on Feb 14, 2015 by [shaw]jeff

Hello,

 

I have been having issues with my internet speed and connection. I signed up for the High Speed 20 but I got dropped connection quite often.

In addition, I also have lower internet speed than advertised a lot of times. I have attached the speeds of its lows and highs.

No one else was using the internet and there was no other programs running. It is quite unbearable at times.

Could someone please help out or could a Shaw person test why this happens?

 

Thanks,

 

Marcel

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