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Portal "channel not currently being broadcast" error

Question asked by terryr on Nov 3, 2012
Latest reply on Dec 6, 2012 by terryr
Branched to a new discussion

We have experienced too many times an error stating "20121103_081042.jpg

This occurss frequently when viewing non HD and then selecting a HD channel or visa versa. once on the channel, if i channel UP or DOWN, the adjacent channels display, but returning still displays the same message. 

 

It also happens on common stations in the base stations 2-20.  There is no repeatable pattern, just random and frequent. 

 

My kids are frustrated and want to go back to ExpressVu.

 

Any suggestions to fix this bug?

Terry

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