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Arris Gateway software upgrades

Question asked by qualicumguy on Nov 7, 2012
Latest reply on Nov 7, 2012 by marshallw

I had the Gateway installed, then removed when I realized the software did not have the capacity set up a record for a  program for a date later than those listed in the guide.  I use  this feature of the DCX 3400 very frequently, to set up forward program dates that I come across,  for example  in National Geographic, Discover , etc  


The uninstaller said that this deficiency would be related to Arris and probably be rectified in a s/w update.  When are updates expected, how will we be informed of their their availablity, and of the content of the changes?  


I was extremely disappointed about this deficiency, and look forward to its correction, as the improved convenience of the Gateway concept is tremendous.

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