All emails in my account between April 23 and Oct 22 have been deleted! They are not in the Trash, how can I get them back?
The only method I am aware of,
In Webmail 2.0
Right click on Trash, and Recover Deleted Items.
Were you able to get your issue resolved, with what kevinds suggested?
Thanks for the suggestions, kevinds, unfortunately only the deleted emails since Oct 22 were available for recovery. The issue is still unresolved, I am still missing a 6-month block of emails .
Just wondering do you primarily check your email on Webmail (http://webmail.shaw.ca) or do you use an email application - for example Microsoft Outlook or Windows Mail? The reason I ask is that I'm wondering if the email was simply downloaded to your email client and a copy was not left on the server? In which case the email would have been deleted by the email client from the Webmail server.
Let me know.
I usually check on Webmail.shaw.ca or on my iPhone. I'm still puzzled, but thanks for trying.
I'll look in to this further from our end. I have sent you a private message.
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