for almost a month now the Fox Rochester HD channel has been broadcasting in what looks like a up-converted SD signal with the sides of the screen cut off
Is there any plans to fix this it is really annoying
Which city are you in?
I'm in Calgary, I was watching both HD Fox feeds tonight and they were in HD without any issues.
Have you gotten an update on this? If not we can look into this for you further. Let me know and I can send you a private message.
yeah it seems like nobody can figure out what the problem is and how to fix it
Hi, sorry for the delay in getting back to you on this.
I've had our techs in Calgary check the feed for Fox Rochester in HD on 208 in Calgary (I'm in Nanaimo) and it's broadcasting in HD properly. I've sent you a private message so we can troubleshoot a bit further. @ f1fun, can you try some other HD channels as well? If you're getting any messages on the screen can you let me know what you're seeing? If you're seeing One Moment Please, we have some steps to try here: One Moment Please Error (Ref Code: s0a00)
I have a similar problem-- HD Fox has sound but no picture. For quite some time. I'm in Calgary NW.
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