My digital box has been showing a blank guide screen, I have pulled the plug and waited for a few sec any other ideas?
When you push the Guide button on the remote, it just shows a black screen? I have seen that many times, which digital box? HD or non-HD?
If HD, try looking at a non-HD channel (channel 10 for example) and pushing Guide, then change to an HD channel (210 as an example), and pushing Guide.
Does the channel work, but not the guide?
It's a non hd box and yes I can get channels, but the guide is blank it's stuck on 12:00 am.
The guide and time not updating could be caused by 2 things, either the DCT needing to be reactivated, or poor signal. Unplug the power, disconnect and reconnect all coax cables, then plug the power back in after. If the guide/time doesn't start loading after 30 minutes, call in to get it reactivated, or you can try it yourself here.
Being stuck on 12 is the key for this issue, signal issue, even an unactivated box, would get the time (even if it was showing the wrong time-zone). To be annonced is expected for about an hour after unplugging it.
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