AnsweredAssumed Answered

high speed scroll on cable guide

Question asked by diggerknutson on Nov 16, 2012
Latest reply on Nov 27, 2012 by shaw-matt

I have a HD PVR with expander don't remember the brand, Quite often when I am scrolling through the cable guide the guide will start rolling at high speed (too fast to read anyway) and I am not holding the button down, so I have to stop it or just hit exit and start over again it will do the same thing when scrolling forward in time on a selected channel or when I am looking through selections on pay for view, very annoying.  I have been told that i would have to have the firm ware reloaded and that would require an appointment and a visit from a tech. are there any other solutions?