We are getting an error when ordering through the gateway on channel 300. Have tried numerous times, and on different portals. Tech call wait is ridiculous and ufc will be over before its resolved. Any ideas for future shows?
The next repeat is at 11:30pm.
WHen ordering an event from gateway, its best to order it before (ie a day before) and record the program. That is what i have done to avoid ordering issues. When tens of thousands of boxes try and order all at once, it can bog down the system.
This event especially since it is in canada, and Its GSP.
TRy ordering the 11:30pm one and record it.
If it is confirmed, my recommendation is to play back the recording when the event starts rather than turning to the channel.
Let us know if you continue to have issues ordering and we will look into it for you.
When you say order in advance, on the non-Gateway systems, if you order a PPV item, but don't watch it - never tune to the channel, you are not charged for it, is this the case with the Gateway system as well?
THe gateway uses a different mechanism to place the order over non gateway boxes. I'll find out if it does.
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