AnsweredAssumed Answered

Intermittent Connectivy

Question asked by allanstelmach on Nov 21, 2012
Latest reply on Nov 21, 2012 by [shaw]ali

One thing that is missing from these forums is a general support category, or is that what lounge is for ?

Today all my Shaw services were dropping connectivity, as I have Home Phone and Internet and Shaw TV.

And since things have been working relatively fine for months, it is not a connection or cable issue,

at least not inside my residence.

Since all services were dropping off, this is not my local equipment issue, I am not going to reset

my modems or anything...

For people that work from home now, and more people do these days, intermittent connectivity is a real concern.

My question is, does Shaw have any idea how to track such an issue as this?

From a Support perspective, who would I contact ?