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People calling me are not getting a ring on their end....but I am

Question asked by marj123 on Nov 22, 2012
Latest reply on Nov 22, 2012 by [shaw]ali

Any ETA yet on the issue of no ring on incoming callers' end? I get the ring but people calling in don't so they think it's a dead line and hang up. I need my phone line to work - have had several calls to Shaw over the last year, with no resolution yet. I just keep being told that there is a known problem and they're working on has been almost this entire year! Should I be switching my line to Telus is what I'm wondering. I have been very patient but this is beyond frustrating now.