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Freezing Gateway

Question asked by buckycat on Dec 1, 2012
Latest reply on Dec 2, 2012 by buckycat

Had the Gateway freeze twice in the past two days while watching recorded shows. The first time the picture froze completely but the recording kept playing. The second time was similar except it on froze on half the screen split right down the middle vertically. Both times the only way to fix it was to unplug the portal.