AnsweredAssumed Answered

Can't register for Shaw Direct VOD online

Question asked by britbloke on Dec 4, 2012
Latest reply on Jan 2, 2013 by roryg

I'm trying to get setup for Shaw Direct VOD online.


When I go to and try to create a new account with my 2XX-XXXX-XXXX account number, phone and postal code I get an error saying "Your account number contains 11 numbers and always starts with a 0"


I read that 0 account numbers are for Shaw cable and 2XX for Direct.


Why can't I register online? I do have access to Shaw Direct self serve website with my account number.