Hi there ultravioletk
Sorry we didn't get to your post yesterday. There aren't any cable outages in the Edmonton area at the moment as far as I can see. Have you tried the steps in our No Signal and One Moment Please documents here on the community?
No Signal on TV
One Moment Please Error (Ref Code: s0a00)
Hopefully these steps will help you fix the problem, but if you're still having any trouble just reply and let me know so I can send you a private message for your account details.
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