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HD frustrations...

Question asked by kermit403 on Dec 24, 2012
Latest reply on Dec 24, 2012 by kevinds

We purchased a 500g PVR about a month ago. We have been struggling since then to get the HD channels to provide a picture quality that is better than the regular channels. When we switch from a program in "normal" signal to the same program in HD, the frame is stretched vertically and the picture is jumpy, like every second frame is not being received. So we just go back to watching the regular program.

I have tried to set up the TV ( 50" LG plasma) and have used the instructions provided on Shaw.ca, but nothing seems to work.

Any suggestions?

Also, will the 500g PVR automatically update software (the latest version of the guide)?

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