gkel

SHAW GO MOVIE CENTRAL NOT WORKING ON IPAD

Discussion created by gkel on Dec 28, 2012

THIS APP WAS WORKING PREVIOUSLY BUT HAS STOPPED PLAYING CONTENT THAT SHOWS UP ON THE SHAW GO MOVIE CENTRAL HOME PAGE. WHEN I PRESS PLAY I GET DIRECTED TO A SCREEN WHICH SAYS THANK YOU FOR INSTALLING THE APP AND TO BROWSE CONTENT. I THEN GET DIRECTED BACK TO THE HOME SCREEN CONTENT WHICH WON'T START. MY IPAD IS CONNECTED TO THE INTERNET THROUGH A WI FI ROUTER. I HAVE UNINSTALLED AND REINSTALLED THE APP. I TRIED LOGGING IN THROUGH BOTH EMAIL AND CUSTOMER CARE. I HAVE CARRIED OUT A HARD RESET ON THE IPAD 3. I HAVE RESET BOTH THE MODEM AND THE ROUTER. NONE OF THESE ACTIONS HAS WORKED. ANYONE HAVE ANY IDEAS?

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