AnsweredAssumed Answered

Windows 8 mail not synchronizing

Question asked by mark3 on Dec 28, 2012
Latest reply on Mar 8, 2014 by kyoung

I'm trying to set-up my shaw email with windows 8 mail, but when I set the setting "Download Email from" to Anytime it doesn't work. A message appears at the top right hand corner saying "Synchronizing all messages for shaw. This may take a while." but nothing ever happens. I left it over night just to be sure.


However, email does work if that setting is set for "The Last Month" - but i want all my emails to come through


I followed the windows 8 set-up instructions exactly as provided. I made sure the mail app is up-to-date.


I also installed and tried the troubleshoot app from microsoft


Please help? what am i doing wrong?