I can't get into my menu. This seems to happen a lot. I press the button and it blinks on the box but doesn't let me get in.
Which box are you using?
Does the channel you are watching seem to make a difference? I have seen this in the past when watching a SD program verus a HD program.
Try going to channel 5 and pressing Menu, and then try channel 205 - or any SD and HD channels.
Thank you it is working now.
It matters which channel are watching?
Check to make sure you are using HD cables between your box and your TV, and don't have the coax cable (or yellow video cable) in use. I have seen that cause it was well.
Retrieving data ...