AnsweredAssumed Answered

PPV Recording doesn't work Once Again

Question asked by bilbobalbo on Mar 1, 2015
Latest reply on Mar 1, 2015 by shaw-lance

So once again I order a UFC PPV, try to record it only to have the recording disappear from my list!  This is getting so old SHAW.  Buy the PPV, wait until the show starts then hit the record button.  My daughter comes home a couple hours later and goes onto SHAW on Demand.  When she finishes her show, I exit Shaw on Demand, check and now my UFC recording is gone.  I'm so tired of this software and Shaw's handling of UFC PPV's.  UFC releases PPV's so that if you purchase it you can watch it as many times as you like over the next 24 hours.  Shaw doesn't allow it, so I can't even try to tape it again without paying for it again!  The last time this happened, when I phoned in I was told by the customer service rep that it was expected I watch it live and not record it.  Really?  I've mostly had good service with Shaw, but this is too much.

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