I have dropped connection at least a dozen times today. This is getting very frustrating!!!!!!!!!!
When it drops, do the lights on your modem change in any way?
It seems like the online light goes off and them comes back on
Ok, means we can look at your modem, don't have to look at any other equipment to rule it out being the cause.
Check the cable line, tight both ends? Splitter? Anything else on the cable line?
Everything is tight, and there is a splitter on the line going to my hd box
If you disconnect the splitter, and connect just your internet modem, does your internet stay connected?
I know you'll lose television while it is disconnected, but it is something to try.
I'll send you a private message to collect your account information and troubleshoot this further for you.
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