Is shaw doing an update on the tv boxes right now?
That is correct budsgirl, we are currently experiencing issues with HD guide boxes. Please see[resolved] "PSLD" or "HD box is restoring network connection" on HD guide boxes for more information. We hope to have them up and running ASAP for you.
They are having "issues".
I'm having all sorts of problems
Hi there pinkelephant1,
It doesn't look like any updates are going out tonight, as far as I can tell. Are you having issues with your digital box? Please get back to us with more details.
My 3510 won't delete recordings and keeps saying the HD box is restoring its network connections. Tech Heathre said on another threat that an alert has been posted about VOD and the PSLD (sp?) message that is stuck on some 3510 boxes. Sorry that should read "thread" not "threat" ...
My box is also showing error issues, started with PLSD, disconnected power 3 minutes and it booted fine, Then less then 10 minutes later picture went blank, but sound ok. It looked like the box showed CnCr or very similar.
Thanks for the update! Our engineering teams are working on getting this issue fixed up as we speak. We will update the alert that I've linked above with more information as we get it. We apologize for any inconvenience caused.
Retrieving data ...