we have shaw broadband 50 however we are getting less than 4 kpbs and that was with turning off all of our wifi compatible devices. It also cuts out constantly. Why are we paying for this service that isn't bring delivered?
When it cuts out, do the lights on your modem change?
I'm just checking in to see if this problem has persisted for you. If you're getting 4kbps or anywhere near this through a speed test site (such as the one found here) on a Broadband 50 connection, something is drastically wrong. How is your speed when you connect your computer directly to the modem with a cable (to test for the possibility of wireless interference)? If you have not already seen this, here are some basic troubleshooting steps you can try How to troubleshoot slow Internet speeds. If these don't help, please be sure to let me know!
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