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New TV, remote problems

Question asked by on Jan 2, 2013
Latest reply on Jan 17, 2013 by

New TV (Panasonic HD), new Shaw digital box.  When I first turn my TV on my remote works.  I can view guide, change channels, scroll up and down.  After an hour (??) or so, no rhyme or reason in time line, the only thing I can get my remote to do is mute and volume change, cannot change channels, look at guide, scroll up and down. Do I need a new digital box?  Do I need a new remote?  Any thoughts?