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DCX-3400 M Not Buffering Channels

Question asked by mixermandan on Jan 3, 2013
Latest reply on Jan 3, 2013 by mixermandan

Hi, I recently tried to pause during live TV on my DCX3400M and noticed that the time bar that pops up has a NO cymbal and the box will not pause or rewind the channel.  This appears to be universal across all channels and a power reset didn't appear to fix the problem.  Checked the diagnostic menu on the box and signal strength read good on both tuners, DVR status was on, all appeared normal.  Anyone had this issue?  Maybe it was a firmware update?  Ideas and suggestions appreciated.