because the menu does not come up or the box freezes. is there a fix? each time i reset the recorded programs are not available (i have waited over an hour on more than one occasion).
I am having the same issue, box freezes or comes up with gray fuzzy screen flashing on and off.
Hi mnobel and bbadh,
I'm sorry to hear of the trouble that you've been experiencing with your DCX3510's! If live TV and the Guide are still freezing, we would want to troubleshoot the issue as a possible signal problem, with the same steps listed here:How to troubleshoot poor picture quality / pixelation. Please don't hesitate to reply back to this thread if you're still noticing the problems.
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