Do Shaw purchase old equipment, i.e. I have a Motorola DCT 6416 III cable HD box that I no longer use. Will Shaw buy it back or give me credit on my existing account? or should I sell it privately?
No unfortunately not. We do offer options to give credits towards purchase of upgraded hardware (eg, trade in a HD DCT to get credits towards a HD PVR). Or a HD PVR can be traded 1 to 1 for a Gateway Portal (if using the Shaw Gateway system). So it sounds like in your case, it will be best to sell privately.
Just ensure that customer service is contacted and notified that you are doing a sale of that device. This makes it easier for the new owner to transfer the hardware to their account.
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