What area do you live in?
ALso curious what issues you are experiencing still.
Since replacing the portal with a newer firmware, and adding a Motorola Signal Amplifier, the previous signal problems are corrected.
Current quirk is that the current viewed programming will sometimes freeze minutes before the program finishes. it seems to happen when you pause a program, to step away, return 3-4 min later to resume watching.. If the freeze occurs near the end of the program, and live mode is into the next program, you miss the end of the show if you press LIVE with the thought of skipping back.
Other attempts to unfreeze include
- skip back, then hit Play.
- hit pause, then Play.
- hit stop, then Play
The point is it shouldnt freeze to begin with.
Could you let us know what box you have? When you reference portal, in this case it sounds like a dcx3200?
Let us know.
My error in Portal ... I did mean to say GATEWAY.
Is there something in the menu system i can press to get more details? (ie. on Bell's PVR, you press Menu, 9-1-1)
Ok thank you for the clarification.
We'll ask a mod to obtain your account info.
Do you have the ability to take a video of what you are seeing?
let me know.
I believe you are talking about what happens when the buffer is over an hour andmif you pause and are behind in programming (tail end), that the next program causes it to skip to live. Then if you rewind back, that previous buffer for the previous show is gone. Is this what you are describing?
I had my Gateway installed yesterday and one of the 2 portals frozen once tonight already, needed to unplug to reset it. It frozen when I hit stop after finished playing a recording.
Retrieving data ...