Why do I get sound but no picture on this channel even though the listings show tat I should have access?
What PVR do you have? The PVR has to have MPEG4 capability to view that channel (among others).
as tkdragon mentioned your PVR likely does not support MPEG4.
Here's a link to the compatible boxes: Guide to MPEG4 Channels and Digital Cable Boxes
Just add the two newest models DCX3510-M and DCX3200-M to that list.
Thanks for catching that dkmcmanus, i'll get them added to the list.
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