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Email delivery on BlackBerry slow?

Question asked by jgerard on Jan 7, 2013
Latest reply on May 9, 2013 by jgerard

Is it just me or is delivery of @shaw.ca mail to BlackBerry devices (not PlayBook as that uses Exchange ActiveSync) very slow and sporadic? I find sometimes it's minutes to hours from the time an email is received by Shaw's mail server to the time I actually get it on my BlackBerry.

 

I also use outlook.com and a couple gmail.com addresses and I get those emails instantly with never a delay. Both my @shaw.ca addresses are always slow to deliver.

 

Is there any way to configure Exchange ActiveSync on the BlackBerry with Shaw's mobile mail implementation?

 

Thanks in advance...

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