AnsweredAssumed Answered

DNU seems to be completed in my area, when do I get my true 50/5 BB?

Question asked by jetranger on Jan 8, 2013
Latest reply on Jan 21, 2013 by [shaw]ali

So the DNU seems to have been completed in my neighbourhood as I can no longer see any analog channels above 22 with the odd exception.  I see the speeds listed for BB50 are now only 'up to 50 down and 3 up' but when I signed up it was 50/5 with the promise the 5 would come with completion of DNU.  So, why is it that my previously high speed of 38-42 or more has reduced to 28-30 and the up speeds are still just below 3?  What gives and why am I not getting what I am paying for and what I was promised but am actually getting less of now?  If you can't tell, I'm not a happy camper here.