During watching a regular program, the program guide keeps appearing suddenly.
Does anyone know how to solve this problem?
That I haven't seen nor heard of before, which terminal are you using? How many do you have in your home? Is it possible it is getting a remote signal from somewhere else? Or are you pushing any other buttons on the remote when this happens?
Just checking in to see if you have found a solution to this. Because Shaw remote controls are universal remote controls, it is possible that another Shaw remote control in your home is actually controlling your cable box (if it is being used within a reasonable distance and there is no direct barriers between that remote and your cable box). Thanks to kevinds for this suggestion. If this does not seem possible, and you haven't been able to figure this out, please let me know and also include the cable box model you have so that I can check this further.
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