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Trouble with DVR - Is it toast or can I reset it somehow?

Question asked by bev1will on Jan 10, 2013
Latest reply on Jan 10, 2013 by dsgamby


I have a Motorola DCT3080-I -- Yesterday I could no longer rewind program while watching live; Menu guide is inaccessible (all listings are TBA); PIP controls inoperative; Unable to access recorded shows and unable to record programs (error message says DVR service unavailable or disabled); access to Shaw on Demand results in Error Message. Are my DVR and the program recordings "toast" or is there a way to reset it? I can receive all channels but with no program schedule listing.