I haven't used a laptop since the summer. When I went to check email I got a sent/receive error "can't locate e-mail server".
I've since re-entered the details according to your troubleshooting page. No results. I've gone to my webmail, changed to a more secure password and enabled Mobile devices. Still not luck. I'm able to send and receive email on my mac desktop and my iphone without problems. Has Shaw changed email requirements in the past few months?