...the internet went down, then came back up, but the phones remain dead ..... alll green lights on the black box are on ...
Have you tried any of the steps listed here How to fix no dial tone on all phones issue?
I'll send you a private message to get a further look at your account.
Hello, Ali ...thanks for getting back to me ...our account number is [personal information removed]
,,,all the green lights on the black box are showing green .....
Thanks for the reply. I've removed your account number from here as this is the forum. If you check your inbox at the top of the page ^ I'll be sending you a private message to follow up with this for you, as Ali is off at the moment.
Retrieving data ...