AnsweredAssumed Answered

Shaw exo remote doesn't work well

Question asked by mhlight on Jan 18, 2013
Latest reply on Jan 18, 2013 by kevinds

The remote on my main tv (there is a portal and the pvr gateway together) does not work well at all, it is sluggish and very unresponsive.

The remotes on my other tv's work just fine and if I bring a working remote from another tv and try it on the main setup, it is also sluggish and unresponsive.

Both the gateway and the portal are unobstructed and in plain view.  Any ideas? I have not tried switching portals yet.