Both house phones showing "no line" on display and there is no dial tone. Checked DCT and have four lights at top and Line 1 light is blinking.
^ DPT but close
That indicates the DPT thinks there is a phone off-hook.
First try resetting it, either disconnect the power and the backup battery, or the reset eMTA hole on the back, after it reboots, try again.
If that still doesn't work then try plugging a phone directly into the DPT Line 1, and see if that gives you a dial tone back.
I am confident the 2nd will work if the first doesn't, but this will all narrow down the cause.
Did kevinds suggestions help you at all? We have a document with all the steps he listed here: How to fix no dial tone on all phones issue. If you are still having problems let me know here and I'll be happy to help you with this.
No, I followed those instructions from the website and none worked. Then went through them again with phone support. Again, no fix. Have a technician coming in tonight to fix the issue. Had the line location changed last week. May be just a lingering wiring issue.
Thanks for replying!
Ah, okay. Just wanted to make sure you did get in contact with someone!
Let us know how it goes or if you have any other questions.
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