AnsweredAssumed Answered

DCT700 Digital Box not working

Question asked by sgoodsell on Jan 19, 2013
Latest reply on Jan 25, 2013 by shaw-matt

Hi have tried getting it working several different ways and it happened just over a week ago. Here is what I tried:

  • power on and off... orange power light comes on but no picture,
  • TV set to channel 3 and works because when I by-pass the box and have the cable go directly to TV, most channels work,
  • I changed cables because I thought one may be kinked... didn't work,
  • left the cable box on and hooked up for awhile because I thought it may need some time to reset,
  • ensured all cables were tight/snug,
  • tried multiple things on remote but may be missing something? It can turn the box off and on and that's about it... blank screen,


I may be missing some more things I tried but am up for suggestions.