We have basic channels but yet do not get channels 14 to 20 which are listed under basic channels.
Which city are you in? Some cities 14-20 is Tier1,
Check the Antenna/Cable setting on your TV as well, if you are only able to get 2-13, but no other channels.
Just outside of Winnipeg
What happens with channels 30, 51, 70, and 119-127?
If none of your channels above 14 work, then I suspect there is an Antenna/Cable setting in your TV that is set to Antenna instead of Cable.
We just got shaw installed a couple of weeks ago and have been having trouble since. Not very satisfied with shaw at all. They are coming down on wed to check things out , we may as well go back with telus no problems. At least with teus you can talk to someone ...not at shaw just a recording....can't get channels listed one tv only working ...on and on
I'm sorry to hear that your experience with us so far hasn't been good. I don't know any of the details of your situation, but I can assure you that we can get everything working properly for you. If you'd like, I can follow up on this for you. Feel free to reply to my PM through your Inbox at the top ^
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