AnsweredAssumed Answered

Windows Mail connection terminates upon initial log-in

Question asked by islandgirl76 on Mar 25, 2015
Latest reply on Mar 25, 2015 by mdk


For the last month or so everytime I try to open my shaw email account I get the following error message:

 

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'Shaw Email (XXXX)', Server: 'shawmail.vc.shawcable.net', Protocol: POP3, Server Response: '+OK message follows', Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

 

If I try again it usually works, although sometimes it takes several attempts.  Very frustrating.

 

I'm using Windows Mail and Windows Vista OS.   Please help!

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