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Motorola DCX3400-M goes into "Hunt"

Question asked by kozoris on Mar 27, 2015
Latest reply on Apr 2, 2015 by [shaw]jeff

In the last month or so, my DCX3400-M will display "Hunt" on the front panel. This does not affect my viewing or recording of programs. There is no specific time that this will happen. It is random, the Hunt will stay on for a couple of minutes, then go back to Channel or Play display if I am watching recorded shows. This sequence alternates approximately every 15 minutes. I have replaced the cables, shut down and unplugged the box numerous times (this helped for a couple days, then it started to display "Hunt" again), and even disconnected it from the splitter and ran the cable directly to the box. Nothing that I do seems to resolve the issue. Is it possible that Shaw is downloading new firmware to the box (although a month seems to be a very long time) or could this be a hard drive problem and eventually I will have to replace it. I did phone Shaw tech support, but even after some tweaking that they did, the "Hunt" display came back again. Any suggestions would be most welcome.