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Remote lag and intermittent response

Question asked by skrz on Apr 5, 2015
Latest reply on Apr 29, 2015 by shaw-matt

I Have a shaw gateway and just bought a new Samsung plasma.    The gateway remote always takes 3 or 4 button presses to get any action. very frustrating. Has anyone else had this problem? I've turned off Eco mode and all that to reduce IR interference.

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