how do i switch cable hookups? i switched the tv from an existing cable outlet to a new one but when i hook the cable to it, i just get a blue screen.
You hooked the TV up, with our without a digital box?
With a digital box, something will be wrong with your setup.
Without a digital box, the outlet likely isn't hooked up on the other end.
Like kevinds mentioned, it's possible that the outlet has not been activated if you're only getting a blue screen or a snowy screen when you connect a TV directly to it (without a digital box). We would be more than happy to book an appointment to activate the outlet. If you'd like to continue with this, please let me know and I'll send you a DM so that we can arrange it.
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