Why am I getting this little box in my screen?
If you can please provide a bit more info, we can look into this further.
It is a DSX3510M box there was no text. Randomly it appeared and went away after I rebooted the system. The box is approx 2 incches x 2 inches and has an indicator inside of it that circles clockwise.
Okay, I see. Does it look similar to this?
That little box basically means "loading". It may come up if your 3510 is having trouble communicating with our server, or if the box has gone offline at some point. It's not necessarily a problem unless it's coming up often and/or not going away.
Is today the only time you've noticed it, and has it returned at all since you reset the 3510?
First time noticing it and it has not come back yet. I had no capabilities when it happened should I be concerned and if it happens again is powering off and back on the solution?
I wouldn't be concerned unless it's something that starts happening often. Powering off and back on would be the first thing to try in order to fix it, and it sounds like that did the trick this time. If it does come up again, please try unplugging both the power and coaxial cables fro your 3510, and then reconnecting them.
We are in the process of rolling out a software update for 3510s between yesterday and May 1. These updates occur at night so it may be unrelated, but still something to keep in mind over the next few days in case you notice anything else that seems out of the ordinary.
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