AnsweredAssumed Answered

Having lag spikes while playing games :(

Question asked by lipe123 on May 9, 2015
Latest reply on May 11, 2015 by corbin

I'm playing Diablo 3 and keep getting these huge lag spikes that causes all kinds of havoc in game.

 

On the D3 forums the recommended running a pathping tool called winmtr and here is the results from it:

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                            192.168.0.1 -    0 | 1989 | 1989 |    0 |    4 | 1995 |    3 |

|                   No response from host -  100 |  399 |    0 |    0 |    0 |    0 |    0 |

|               dx3sh-g3.ed.shawcable.net -    1 | 1913 | 1894 |   11 |   25 | 1992 |   20 |

|          rc1ar-ge2-0-0.ed.shawcable.net -    2 | 1902 | 1880 |   25 |   42 | 1997 |   27 |

|       rc4ec-hge0-9-0-0.il.shawcable.net -    1 | 1926 | 1910 |   41 |   55 | 1237 |   51 |

|                  chi-b21-link.telia.net -    2 | 1897 | 1873 |   40 |   58 | 1239 |   57 |

|       att-ic-155020-chi-b21.c.telia.net -    1 | 1918 | 1900 |   43 |   59 | 1242 |   54 |

|                    cr2.cgcil.ip.att.net -    2 | 1907 | 1886 |   40 |   60 | 1241 |   48 |

|                           12.122.95.109 -    1 | 1926 | 1910 |   40 |   54 | 1238 |   53 |

 

In the very first line it shows my ping to the shaw router/modem combo device spiking up to almost 2 seconds, which  I guess is the reason for all the downstream low numbers.

I'm plugged in with a cable directly to the shaw thing (Cisco DPC3825 DOCSIS 3.0 Data Gateway) and i have a 2nd access point with wifi and connection limits setup on it for the rest of the family so they don't impact the main connection as much.

I have the wifi turned off.

Also turned off IP Flood protection in the firewall settings because I had issues before where it would blacklist my computer when i opened my browser with 10 tabs loading at once.

 

I've been noticing bad lag spikes in games over the last few months and always thought it must have been something else because the issue goes away after just a few seconds and then only happens about 5-30mins later so it's really hard to catch it in action.

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